Terms of service

These general terms of service govern the commercial relationship between ChronoConvoi and its clients for vehicle transport and purchase services.

• Provider : ChronoConvoi and its authorized partners
• Client : Any individual or legal entity requesting our services
• Service : Transport, purchase, delivery and related services
• Vehicle : Any automobile (motorcycle, car) entrusted to the provider

Prices on chronoconvoi.com are quoted in euros including VAT. ChronoConvoi reserves the right to modify prices with notice to the client. Quoted prices are valid for 30 days from the quote date.

• Client requests a detailed quote specifying the service needed
• ChronoConvoi prepares and submits the quote for approval
• Order is confirmed by signing the order form and transport contract
• Any post-order changes require written mutual agreement

Accepted methods : bank transfer, cheque, PayPal, cash. Payment is in two parts : deposit upon vehicle collection, balance before delivery. Exact terms are specified in the quote.

• Collection : ChronoConvoi pickup or client delivery
• Transport : Professional car carrier with comprehensive insurance
• Delivery : To the address specified by client in Morocco
• Condition report : Pre and post-transport photos provided to client

All services include comprehensive vehicle insurance. ChronoConvoi is only liable for damage caused by its proven negligence. Liability is capped at the vehicle's value.

Stated timelines are indicative. ChronoConvoi is not responsible for delays due to events beyond its control (strikes, weather, customs obstacles).

• Before pickup : full refund
• After pickup : handling fees calculated pro rata for services rendered (10–20% of deposit)
• During transport : cancellation not possible without prior agreement

ChronoConvoi is not liable for delays or delivery failure due to force majeure events (conflicts, natural disasters, epidemics, government restrictions).

Claims must be submitted in writing (email or registered mail) within 14 days of delivery or discovery of the issue. ChronoConvoi will respond within 30 days.

These terms are governed by Moroccan law. In the event of a dispute, the courts of Safi (Morocco) shall have sole jurisdiction.