Privacy policy | ChronoConvoi

Introduction

ChronoConvoi is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

Data controller

Société Mitterand Trans SARL AU (operating ChronoConvoi) No. 121 Rue Colone Jnane, Colone 2, Safi, Morocco Email : info@chronoconvoi.com

Data collected

We collect : - Identity data : name, first name, email, phone - Contact data : pickup address, delivery address - Communication data : messages via forms - Vehicle data : make, model, registration (for service delivery)

Processing purposes

Processing your quote request
Contract execution and tracking
Commercial follow-up and customer relations
Marketing communications (with consent)
Legal compliance and obligations

Legal basis

Processing is based on : - Your explicit consent - Contract execution - Legal obligations

Data recipients

Data is processed internally by ChronoConvoi and direct partners (customs, insurers, transporters) necessary for service delivery. No sharing with third parties without your consent.

Data retention

Data is kept : - Throughout the business relationship - 3 years after final contact or contract end - Longer if legally or fiscally required

Your rights

Right of access : obtain a copy of your data
Right to rectification : correct inaccurate data
Right to be forgotten : request deletion (conditions apply)
Right to restrict processing
Right to data portability : receive your data in structured format
Right to object : refuse certain processing

Exercising your rights

Send an email to info@chronoconvoi.com with : - Your identity (first name, last name, email) - Clear description of your request - ID proof if necessary We will respond within 30 days.

Cookies

This site uses functional cookies (language) exempt from consent. See our Cookie Policy for details.

Changes

ChronoConvoi may update this policy. Changes will be notified by email or on the site.